Service delivery performance for the Ontario Public Service

The OPS CSS are service commitments that you can expect when accessing government services by:

  • telephone
  • in-person visits
  • e-mail
  • regular mail
  • fax
  • government websites

Where tracking systems were not available, sampling and mystery shopping was used to estimate results.

[CSS]: Common Service Standards [OPS]: Ontario Public Service

Ministry contact: Treasury Board Secretariat

Additional information

Tags
Geographic coverage
Ontario
Last Validated Date
October 8, 2015
Update frequency
Yearly

Service delivery performance for the Ontario Public Service

Learn more about accessing data using different formats.

Date range: April 1, 2013 - March 31, 2015

  • XLSX
    https://files.ontario.ca/opendata/ops_css_open_data_2014-15_3.xlsx English and French

    Last Updated: October 8, 2015

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  • XLSX
    https://files.ontario.ca/opendata/ops_css_open_data_2014-15_3_0.xlsx English and French

    Last Updated: October 8, 2015

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