Government of Ontario Service Standards, 2011-12

A service standard is a public commitment to a level of service that a client/customer can expect, under normal circumstances. Service standards typically address timeliness, accuracy, and accessibility of a government service.

This 2011-12 Government of Ontario Service Standards dataset provides information for over 500 service standards from 22 ministries. The service standards have been organized into five categories according to their function: customer service; information; approvals and decisions; permits, licences, certificates, and registrations; and funding.

Ministry contact: Treasury Board Secretariat

Additional information

Tags
Geographic coverage
Ontario
Last Validated Date
May 7, 2013
Update frequency
Yearly

Government of Ontario Service Standards, 2011-12

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Date range: April 1, 2011 - March 31, 2012

  • CSV
    https://files.ontario.ca/opendata/open_data_service_standards_table_external_2011-12.csv English

    Last Updated: May 7, 2013

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  • CSV
    https://files.ontario.ca/opendata/open_data_service_standards_table_external_2011-12_0.csv English

    Last Updated: May 7, 2013

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  • XLS
    https://files.ontario.ca/opendata/open_data_service_standards_table_2011-12.xls English

    Last Updated: May 7, 2013

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  • XLS
    https://files.ontario.ca/opendata/open_data_service_standards_table_2011-12_0.xls English

    Last Updated: May 7, 2013

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