Municipal Client Satisfaction Survey Results

This dataset measures satisfaction with the services provided to municipalities through MMAH's regional offices.

Dataset includes the following information (where available)

  • Line of Business
  • Year
  • Region
  • Overall Satisfaction
  • Service 1 - Service 11
  • Frequency
  • Value 1 - Value 14
  • Accessibility
  • Time
  • Information
  • Knowledge
  • Courtesy
  • Fair
  • Follow through
  • Accuracy
  • Current
  • Extra Mile
  • Engaged
  • Professional
  • In Person
  • Online
  • Association
  • Email
  • Meeting
  • Mail
  • Telephone
  • Web
  • Teleconference

*[MMAH]: Ministry of Municipal Affairs and Housing

Ministry contact: Municipal Affairs and Housing

Additional information

Tags
Geographic coverage
Ontario
Last Validated Date
February 22, 2016
Update frequency
Yearly

Municipal Client Satisfaction Survey Results

Learn more about accessing data using different formats.

Date range: January 1, 2011 - January 1, 2015

  • CSV
    https://files.ontario.ca/opendata/municipal_client_satisfaction_survey_results_open_data.csv

    Last Updated: February 22, 2016

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  • XLSX
    Data Dictionary

    Last Updated: February 22, 2016

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  • XLSX
    Description des données

    Last Updated: February 22, 2016

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