ServiceOntario wait times and call volumes (contact centres)

URL: https://data.ontario.ca/dataset/12d55393-2c84-4681-8c04-dc43775dbdfd/resource/6bf58ebe-aee5-455a-bf38-993df3d88230/download/serviceontario_wait_times_and_call_volumes_contact_centres_jan2016-dec2022.xlsx

From the dataset abstract

This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.

Source: ServiceOntario wait times and call volumes (contact centres)

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Additional information

Last updated
January 20, 2023
Created
December 31, 2019
Format
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File size
144.5 KiB
Licence
Open Government Licence – Ontario
Name
ServiceOntario wait times and call volumes (contact centres)
Type
Data
Language
English
Data range start
January 1, 2016
Data range end
December 31, 2022

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