Social Assistance Management System (SAMS) interactive voice response system

Data under review

This data is not available right now. We are reviewing the data to determine if it can be made open to the public.

The Interactive Voice Response (IVR) system provides information related to the Social Assistance Management System (SAMS) to authorized social assistance clients. In addition, it provide statistics on the IVR system usage, for example:

  • call volume
  • call length
  • type of information gathered

SAMS is a case management system for social assistance clients.

Ministry contact: Children, Community and Social Services

Additional information

Tags
Geographic coverage
Ontario
Last Validated Date
October 14, 2016
Update frequency
Other

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